Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on Paris Dior collection Ready To Ship Wigs, Extensions or Custom wig orders. Please be sure to choose correct lengths and textures before checking out with your order. Please be sure to know CORRECT HEAD SIZE prior to purchase. If you are unsatisfied with your order after receiving it, we will try our best to accommodate it to your liking under certain circumstances. But absolutely NO REFUNDS OR EXCHANGES will be rendered so please, read the information to ensure you are ordering the correct wig and making sure your understand the turnaround time.By submitting your order you are acknowledging that you have read and understood our refund and return policy.

Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on Paris Dior collection Extensions or Wig orders. Please be sure to choose correct lengths and textures before checking out with your order.

In addition to the 5-7business day processing time, orders are currently shipped by USPS. Standard shipping requires 3-5 business days for delivery after it ships. Shipping confirmation and tracking available via email as soon as your order departs our facilities. please note that once packages are received by USPS we are no longer responsible for the delivery of the item. This responsibility is passed on to the United States Postal Service (800-275-8777)

Monday- Saturday 9am- 9pm (EST) Text or Email ONLY

5-7 day processing time/ 3-5 shipping days Shipping is different and sometimes longer during the HOLIDAYS

$20 priority Shipping for all orders are 3-5 business days includes tracking, insurance International: $50 7-10 business days, includes tracking, insurance

All hair is raw, top quality, never mixed, hair comes in a dark brown 1B color only. No chemical smells, cuticles aligned, and each bundle is from a SINGLE donor, minimal shedding, and no tangling.Our brand has successfully served customers for several years around the world. We continue to provide individualized care to guarantee client satisfaction.

- Hair can last up to 2 years with proper care - It is recommended to co wash your unit(s) AT LEAST once a month or preferably on a bi or tri-weekly basis.

-Please note that Once hair is treated in anyway it is no longer virgin and may act accordingly. -Wigs DO NOT come styled unless you purchase the add on OR is a non custom order -I will NOT be responsible for poor fitting wigs due to poor measurements -I will NOT be responsible for incorrect extension orders

We recommend washing your extensions at least once a week with conditioner and shampooing your extensions only when the hair is dirty from product build up, Please make sure to use quality shampoo and conditioner. Try to avoid blow drying your hair we highly recommend letting your hair air dry.

- Organix - TREsemme - Biosilk - Garnier Fructis - CHI - Argan oil

NEVER sleep on wet hair please make sure that your hair is completely dry before going to sleep to avoid any matting, please be sure to sleep in a silk bonnet and make sure that your hair is detangled before going to bed, you could also twist your hair to keep your natural curls defined.

Before using any hot tools please make sure you detangle your hair with a wide tooth comb or a paddle brush starting from the ends and work your way up to the top, please be sure to use heat protection before applying heat to your extensions. you could also use Argan Oil on your hair if needed.

We DO NOT recommend cutting your wefts, it may cause more then minimal shedding.

Yes our extensions can be bleached and dyed but we highly recommend having a professional styled color your extensions. Once extensions have been colored in any way they are no longer virgin and will act accordingly.